Best practices for a FRACAS implementation

Abstract

Many companies use a FRACAS (failure reporting analysis and corrective action system) process, better known as a closed-loop analysis and correction action process, to track and report problems or failures. Very few companies, however, fully realize all of the possible benefits of a FRACAS process, such as improving quality and productivity while reducing costs. Although many issues may prevent an effective implementation, there are three areas of concern that may cause negative impacts irrespective of the best-intentioned technology. In particular, complex organization interaction, inefficient and ineffective data tracking, and a lack of prioritized goals prevent the dramatic results that can be achieved with a FRACAS. By following the suggested eight step methodology and best practices presented, the potential for implementing a high-performance FRACAS can be greatly increased.