Abstract
The main objective of this research article is to select the best laptop model among six models available in the market. For this analysis, six laptop models are selected from different online shopping websites having different specifications after seeing the customer ratings. After doing some research, it is found that these laptop models are presently in demand and mostly preferred by the customers. So, an initiative is taken to propose the best laptop among these six models by implementing multiple-criteria decision-making (MCDM) methodology. The selection process is done based on seven criteria (i.e., processor, hard disk capacity, operating system, RAM, screen size, brand, color). For this purpose, analytic hierarchy process (AHP) is adopted for calculating the weightages of the criteria, and TOPSIS is used for selecting the best model. A preference ranking order of the six models is also proposed at the end indicating the best model to the worst. From the whole analysis, it is found that Model 4 came out to be the best model followed by Model 5 and Model 3.
Published Version
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