Benefits of Using Information and Communication Technology in the Control of Residues in Medicine Production Within Public Organizations: A Sustainability Practice

Abstract

This case study aims to elucidate the advantages of employing communication and information technology tools for disposing of pharmaceutical residues in a public production laboratory, highlighting its significance as a sustainable practice. The study employs a qualitative approach, incorporating applied methodology, technical procedures, bibliographic document research, and a case study with an exploratory objective. The primary outcomes reveal enhancements in optimization processes, reflecting paradigm shifts and technologies within laboratory operations. The study concludes that substantial impacts have occurred in work processes, fostering the dissemination of sustainability practices within the organization.