Benefits of e-governance implementation in physical infrastructure development at the local government level

Abstract

The digital age has brought about a paradigm shift of information and data processing all over the world and Ghana has had its fair share of this development. Many systems and strategies have been implemented towards improving development of infrastructure at the local government level in Ghana. E-governance is one of such systems which has been initiated towards improvement and effective management of the various assemblies. This paper is aimed at assessing the benefits of e-governance at the local government level in Ghana using Ashanti Region as a case study. Using both the qualitative and quantitative approach to data gathering, it was revealed that e-government is beneficial not only to the government but also to citizens, businesses and employees as well. Among the benefits noted include convenience, cost effectiveness, easy access to data/information, and improvement in internal efficiency, improvement in local democracy and improvement in information for growth of local economy and better external relations.