Abstract
To the Editor.— The Department of Defense Tri-Service Medical Information Systems Program has developed an automated pharmacy that is proving to be an effective tool for cost containment and quality assurance. The automated interface between the outpatient pharmacy computer and Baker 103 Drug Cells has resulted in a 20% decrease in prescription filling time. Automation improves pharmacy personnel productivity by (1) the redistribution of work over all hours of operation, (2) improved quality of products such as labels and medication fill lists, and (3) generation of management reports. Specific examples of improved productivity include an 18% increase in work load over 24 months concurrent with a staffing decrease of 14% at the Air Force Medical Clinic and a 30% increase in work load over 36 months while staffing remained constant at the Naval Hospital in Charleston, SC. The computer system allowed the Naval Hospital to expedite the implementation of unit
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