Benefits and challenges of using LMS in blended learning: Views from EFL teachers and students at a Vietnamese public university

Abstract

Blended learning combines conventional classroom activities and online learning using a variety of educational technology tools, Learning Management System (LMS) included. The purpose of this paper is to examine the perceptions of EFL teachers and students about the use of LMS in blended courses. A mixed research method was adopted to collect data from 14 EFL teachers and 130 EFL students at a public university in central Vietnam through a web-based questionnaire and follow-up semi-structured interviews. The findings show that LMS offers EFL teachers and students a variety of benefits, including effective course organization and management, diverse teaching methods, flexible learning and teaching activities, and enhanced engagement and autonomy among students. However, the use of LMS in blended learning is perceived to be challenging because of technical issues such as unstable Internet connection and lack of needed devices, limited technical experience and skills, and a lack of e-learning pedagogy. Therefore, some recommendations were also proposed to improve the effectiveness of using LMS in blended learning.