Abstract
The article analyses the following issues: 1) Definitions of benchmarking. Benchmarking as a management tool that has long been succefully used both in the private and public sectors to improve the efficiency and effectiveness of products and processes; 2) Benefits of transport benchmarking. Benchmarking can help transport enterprise to: locate its strengths, pinpoint weaknesses, measure its performance against its competitors, discover what it is possible to achieve; 3) Different types of benchmarking. Different types of benchmarking processes can be distinguished into performance benchmarking, process benchmarking, strategic benchmarking, competitor benchmarking, functional benchmarking, generic benchmarking; 4) Transport benchmarking methodology. The basic transport benchmarking principles ‐ planning, analysis, integration, action and recycle are equally valid for transport policy benchmarking; 5) Key performance indicators in a transport sector.
Highlights
There is growing pressure on transport policy makers across Lithuania and Europe to reduce the levels of public spending
Benchmarking is one of the management tools that has recently been introduced in the transport sector, and it is rapidly being applied to a wide range of transport operations, services and policies
Benchmarking is a management tool that has long been succefully used both in private and public sectors to improve the efficiency and effectiveness of products and processes. It potential should be exploited at the policy level to support the implementation of sustainable transport system in Lithuania
Summary
There is growing pressure on transport policy makers across Lithuania and Europe to reduce the levels of public spending. The electorate is demanding higher standards of quality in both public and private transport sectors (passenger and freight). In this context policy makers need tools to help them improve the sustainability, efficiency and effectiveness of the transport system. Benchmarking is a management tool that has long been succefully used both in the private and public sectors to improve the efficiency and effectiveness of products and processes. Benchmarking can help Lithuanian policy makers by providing a useful structure to prioritise objectives, set targets, monitor the achievement of those targets, compare their performance to others, learn from the good practices of others and implement changes for improvement. Benchmarking is one of the management tools that has recently been introduced in the transport sector, and it is rapidly being applied to a wide range of transport operations, services and policies
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