Abstract
Benchmarking and best praxis are a part of the concept of Total Quality Management (TQM). To make a good product or production processes system it is often focused on the working performance efficiency. Best practice or Benchmark is methods to focus on the best possible method to understand working processes, systems and performance ability. KPI's (Key Preformats Indicators) are measureable goals in all companies, this to align business activities to the vision, strategy and goals both in companies and project organizations.To achieve optimal effectiveness in large complex projects we are dealing with the execution of strategic and operational management and decisions throughout the projects lifecycles. A project is a living organization and use of change management and continues improvement techniques over the lifetime of the project will lead to improved project management and goal achievements.The EU-Project IFaCOM (Intelligent Fault Correction and Self Optimizing Manufacturing systems) has five end-user demonstrators where Zero Defect Manufacturing (ZDM) solutions are to be implemented. How to deal with un-certainty within the manufacturing processes for reaching near zero defects, in both product and process perspectives, is the main goal for the IFaCOM project. The ZDM framework is a quality controlled process system. The IFaCOM project uses ZDM concepts for manufacturing improvement. The added value for quality improvement is both a part of the continuous process improvements and the continuous improvement of product value to the costumer. Benchmarking and Best praxis methods will be used on the IFaCOM industry demonstrator implementations.
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