Abstract

The increasing cases of CoronaVirus (COVID-19) around the world have hugely affected the lives of families, workers, children, the government, and the community. This research aimed to understand the lived experiences of Filipino frontliners as Overseas Filipino Workers (OFW) in Qatar and how they deal with stress caused by their jobs as their coping mechanisms. This study utilized qualitative phenomenological research to deal with the common challenges dealt by frontliners. The data were gathered through a semi-structured interview with Filipino front-line workers who have been working in Qatar. The result shows that there were three key themes emerged in this research which are Work Constraints, Work Impact, and Coping Strategies. Frontliners experienced work constraints in their work field such as physical discomfort, emotional distress, and mental restraints. The work constraints mentioned have affected the front-line workers in their performance efficiency, individual being, and productivity enhancement. As a result, each frontliners developed their own coping strategies grouped as control management, adjustment measures, and prevention strategies. Frontliners bring risks to their own lives since they have to sacrifice a lot of their time for themselves, for their family, and for other people. Although front liners deal with a lot of stress and pressure in their work field, it is indeed rewarding to the Filipino front liners to be able to help the community. Being a frontliner is a tough however heroic job, thus maintaining a healthy body through regular exercise, resting, and eating healthy meals are crucial. Frontline employees also need the support and comfort they require from their loved ones by knowing that their family and friends are present for them. They will also be able to perform at their best if their responsibilities are assigned fairly, work hours are followed, and proper rests are provided.

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