Abstract
Typical current assistance systems often take the form of optimised user interfaces between the user interest and the capabilities of the system. In contrast, a peer-like system should be capable of independent decision-making capabilities, which in turn require an understanding and knowledge of the current situation for performing a sensible decision-making process. We present a method for a system capable of interacting with their user to optimise their information-gathering task, while at the same time ensuring the necessary satisfaction with the system, so that the user may not be discouraged from further interaction. Based on this collected information, the system may then create and employ a specifically adapted rule-set base which is much closer to an intelligent companion than a typical technical user interface. A further aspect is the perception of the system as a trustworthy and understandable partner, allowing an empathetic understanding between the user and the system, leading to a closer integrated smart environment.
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