“Be a better version of you!”: A corpus-driven critical discourse analysis of MOOC platforms' marketing communication

Abstract

This study examines the representation, reconstruction, and promotion of the 'ideal subject' of the job market in the promotional materials of the online/life-long learning platforms known as Massive Open Online Courses (MOOCs). We take a corpus-driven critical discourse analysis to investigate the marketing language in the subscription e-mails and websites of six English-medium MOOC platforms. The analysis shows that the platforms use an array of promotional persuasion strategies, including advice-giving, autonomization and responsibilization of individuals and reinforce a self-betterment discourse to create marketable employees. Through the use of a distinct blend of higher education, marketing, and self-help discourses, the skills-oriented language explicitly references job insecurity and urges the individual to (re)build oneself tirelessly to remain demandable/marketable, neglecting an intellectual advancement angle. This ideology legitimizes the neoliberal demands for the enterprising-self and employability and feeds into one's fear of failure, ranking individuals in the society based on a value-adding/detracting practice.