Abstract
In this paper we consider the problem of designing a GI / M / c queueing system. Given arrival and service data, our objective is to choose the optimal number of servers so as to minimize an expected cost function which depends on quantities, such as the number of customers in the queue. A semiparametric approach based on Erlang mixture distributions is used to model the general interarrival time distribution. Given the sample data, Bayesian Markov Chain Monte Carlo methods are used to estimate the system parameters and the predictive distributions of the usual performance measures. We can then use these estimates to minimize the steady-state expected total cost rate as a function of the control parameter c. We provide a numerical example based on real data obtained from a bank in Madrid.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
