Basic systems analysis: Pitman Publishing, London, 1988, xii + 380 pages, £9.95, Publishers address: Pitman Publishing, 128 Long Acre, London WC2E 9AN, UK

Abstract

Nowadays, the business environment has become more turbulent and more competitive; hence, supplier relationships have become strategic assets for firm survival. Furthermore, this relationship has become an important issue for understanding how firms apply knowledge management capabilities (KMC) to initiate, enhance, and maintain supplier relationships, as well as enhance corporate performance. However, few attempts have been made to explore the relation between KMC, supplier relationship management (SRM) and corporate performance. To address this lack of knowledge, the present study employed a questionnaire and statistical analytical techniques to explore the impact of KMC and SRM on corporate performance. Results indicate that KMC has a positive influence on corporate performance, while SRM is the partial intervening variable between KMC and corporate performance. This approach provides valuable suggestions that allow firms to better their KMC and enhance their supplier relationships and corporate performance.