Based on Usability Experience-Enhanced Potential Community Transportation Design Study in China: A Case of Kindergarten Bus Stop Design

Abstract

With the development of China’s economy and the improvement of urban living standards, the design and study of urban bus stations has become an emerging topic in recent years. The current study on the design of urban bus stops in China is distributed in the following six areas: aesthetics and culture, informatization, built, way of use, place of use, and user experience design. With the advent of the service design and experience economy era, study on bus stations with user experience design as the core has become a hot topic in recent years, which includes interaction and service system, integrated application, platform design, and experience of waiting for the bus. The design of community transportation bus stops based on university campuses, has gradually received attention. However, little attention has been paid to the experience and design of bus stop associated with school transfers close to kindergartens, which is the most important issue to the community transportation. Hence, this emphasizes the need for exploring potential user experience design factors for community transportation design in a case of bus stop design to kindergarten in China, which is this paper aimed at. Based on the result of the study, a bus stop design potential framework for children is proposed in terms of experience design, where the nine factors need to be considered when designing bus stop to help with safety and comfort for children in line with problems and factors: the four problems when waiting for the bus with children at the bus stop, the three inappropriate factors of the current bus stop, and the six inappropriate factors for protection of children safety in the current bus stop design.