Barriers to information sharing in state agencies: the case of the texas general land office

Abstract

This paper explores barriers to information sharing and how they might be overcome. Through a case study of the Texas General Land Office, computer-based information sharing is explored in the organizational setting. In particular, the State Real Property Inventory information system is examined in terms of utilization of hardware, software, and local area networks. In addition, managerial and user attitudes towards computer use are explored. We find a number of technological and organizational factors that need to be addressed in order to improve computer- based information sharing. These technological and organizational barriers combine to create an inefficient environment for adoption and use. Finally, we suggest some improvements on how management and users can utilize information sharing technologies in more effective ways in the context of structural integration of information technology.