Abstract
The study aimed at identifying the communication barriers encountered during outpatient oncology consultations, at the level of the oncology department of the Hospital University Center (CHU) Hassan II of Fez, Morocco. This study adopted ‘audio-recording’ as a data gathering technique, of course after the permission of the direction of the hospital, as well as the written consent signed by the patients; the recordings playlist was about 24 hour long, which allowed highlighting different obstacles in the doctor-patient communication.
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