Barriers to digitalization. Review of the book “Priklyucheniya tekhnologii: bar'ery tsifrovizatsii v Rossii” [The Adventures of Technologies: Barriers to Digitalization in Russia

Abstract

The monograph under review presents the results of a study of barriers of various natures that arise during the implementation of several information projects - the development of unmanned vehicles, testing information programs in the IT sphere, interaction of people with a robot-operator of the help desk, behavior of social network users, and the creation of a turnstile system in transport. Another big topic of the book is the problems of the decision-making process for the development of technologies in a complex, heterogeneous socio-cultural environment, created by teams of different specialists, bearers of different managerial and technical cultures. To obtain information about the objects of research, indepth interviews, media materials, speeches of project leaders and engineers at public events were used, elements of a systematic analysis of the project progress were presented. It is emphasized that the objectively existing internal contradictions of mixed-type teams, in the presence of barriers-sets of tensions, can lead to a revision of the progress of information projects. Along with the barriers of a technological and managerial nature, some of the stress barriers are of a psychological and sociocultural nature. It is noted that the problems-barriers studied in the book can be analogs of “contradictions” in the methodology of the theory of inventive problem solving. The experience gained by the team of authors can be in demand for the implementation of digital projects of a large scale, for example, when carrying out the digital transformation of state-owned companies.