Barriers in Digital Transformation in a Small and Medium Enterprises in Nigeria

Abstract

Small and medium enterprises (SMEs) face competition in today's digital economy and a marketplace that is constantly changing and dynamic. Therefore, SMEs aspire to achieve a competitive advantage, enhance their organizational performance, and improve their businesses through a digital transformation (DT). Previous research studies still lack a deep knowledge of the barriers in digital transformation in SMEs in a developing country like Nigeria. Therefore, this research aims to determine the barriers that a small and medium company in Nigeria faces regarding DT. The findings of this study revealed twenty-three barriers in DT of which nine are similar to those identified in previous research literature and fourteen are new barriers. The identified barriers in DT can help managers in SMEs in Nigeria as well in other developing countries to understand how to mitigate them and have a successful DT.