Abstract

The study is intended to find out projects financed by university's equity, can adapt to the criteria of the EFQM excellence model or not and what features come to the fore when projects have been accepted. BAPK department in Sakarya University receives quality award in 2010 have been selected as an example of the study. In this study, it is used triangulation technique with document analysis, content analysis and interviews in data to ensure the reliability and validity of the research and a threestage research strategy was followed. As a result, it is understood that the programs which propose the most widely accepted projects by BAPK have an approach to knowledge production and action apply to already adopted EFQM Excellence Model criteria.

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