Abstract
The banking and financial services industry today stands at the crossroads between the traditional methods of business and the evolving modern methods of banking and providing financial services. Technological advancement in the field of finance has led to a whole new form of doing business which is a radical departure from the conventional methods of doing business. The players in the field of banking and finance are facing challenges and competition from entities which never existed in the traditional sphere. The banking and financial industry is not only facing stiff competition from these new age players; it is also facing challenges to find fresh talent who can tide off this industry. This chapter in its existing form shall present an overview of the banking and financial industry of today in the wake of Industrial Revolution 4.0 and identify some associated challenges.
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