Abstract
The study focused on bag theft incidents in select bars in Cagayan de Oro City. The independent variables were age, gender, civil status, educational attainment and religion while the dependent variables were bag theft incidents and satisfaction of customers in Bars and Pubs in Cagayan de Oro City. The researchers employed the descriptive research design in conducting the study. The findings reveal that majority of the respondents belonged to the age bracket of 20-24; males and single, college level, and Roman Catholic. Majority of bag theft incidents were reported from Bars A, H, I, J, and Bar M. Most of the respondents experienced bag/ shoulder bag stolen for 1to 4 times and majority was not reported as stolen while placed on tables. Generally, the respondents are satisfied with the Bars and Pubs in Cagayan de Oro City. Keywords: Bag Theft, Satisfaction, Bars, Pubs.
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