Abstract
In present times, the primary goal of all the companies is to increase the sales of the products they offer by satisfying the customer. The worst scenario a company can face is losing their customers only because they were not able to provide proper services to the customers. Frequently experiencing back orders is one of the inconveniences that can make the customers switch their loyalties to other companies. A back order is an order which can’t be fulfilled at the given time due to lack of supply or the product is currently out of stock but can assure us that the delivery of the goods or services requested will be made by a certain date in the future because the production of goods or restoring the inventory is in progress. Backorders not only affect the customer count of a company but also its production planning, transportation management, logistics management and financial management. Back order prediction is a machine learning based solution that we present to avoid the backorders
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