Abstract

The purpose of this study is to demonstrate how ERP vendors support industrial digitalization solutions and what impact Industry 4.0 has on these companies. What kind of specific tools, solutions and methods can assist an ERP vendor in Industry 4.0 transformation? The investigation of ERP companies is special, because Industry 4.0 affects these companies indirectly. They need to satisfy the demands of the companies that are ready to adapt Industry 4.0 principles. They need to be prepared in advance for the emergence of a new technology or trend, so that they can serve companies that want to use them. Major ERP vendors serve manufacturing companies by combining they key solutions with their ecosystem partner’s software, hardware, and service solutions. We can hear and read a lot about market-leading ERP vendors, but not the partners. Partners play a key role in the effective operation of the ERP ecosystem, from system implementation to maintenance.

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