Abstract
AbstractHow to avoid bad hiring decisions persists as a human resource challenge. The use of a role‐customized interview panel designed to probe the subjective factor of behavior fit of managerial‐level job candidates is a potential tool for addressing this challenge. This panel model is based on the integration of competency‐based interviewing, behavior event interviewing, and the four dimensions of emotional intelligence. Details of the panel process, as piloted in five organizations, are presented, along with positive indications and cautions regarding the potential utility of such a hiring tool. Preliminary outcome findings collected between 2004 and 2006 suggest this may be a useful recruitment tool. Future areas for research are also identified.
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