Abstract

This paper proposes an approach for aspect-based sentiment analysis of Arabic social data, especially the considerable text corpus generated through communications on X (formerly known as Twitter) for expressing opinions in Arabic-language tweets during the COVID-19 pandemic. The proposed approach examines the performance of several pre-trained predictive and autoregressive language models; namely, Bidirectional Encoder Representations from Transformers (BERT) and XLNet, along with topic modeling algorithms; namely, Latent Dirichlet Allocation (LDA) and Non-negative Matrix Factorization (NMF), for aspect-based sentiment analysis of online Arabic text. In addition, Bidirectional Long Short Term Memory (Bi-LSTM) deep learning model is used to classify the extracted aspects from online reviews. Obtained experimental results indicate that the combined XLNet-NMF model outperforms other implemented state-of-the-art methods through improving the feature extraction of unstructured social media text with achieving values of 0.946 and 0.938, for average sentiment classification accuracy and F-measure, respectively.

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