Auto-Personalization: Theory, Practice and Cross-Platform Implementation

Abstract

In an increasing digital society, access to information and communication technologies (ICT) is no longer just helpful but has become a necessity. However, the human interfaces appearing on these ICT (and increasingly, even common household products) are beyond of the abilities of many people with disability, digital literacy, or aging related limitations. Access to these ICT is essential to these individuals yet it is not possible to create an interface that is usable by all. This paper introduces a new approach to auto-personalization that is based on the development of the Global Public Inclusive Infrastructure (GPII). The GPII is a new international collaborative effort between users, developers and industry to build a sustainable infrastructure to make access to all digital technologies technically and economically possible, including access by users who are unable to use or understand today’s technologies. Based on a one-size-fits-one approach, the GPII uses auto-adapting mainstream interfaces, and ubiquitous access to assistive technologies when mainstream interfaces cannot adapt enough, to provide each user with the interface they need. The GPII has three main components: a mechanism to allow individuals to easily discover which interface variations they need and then store it in a secure way on a token or in the cloud; a mechanism to allow them to use these stored needs and preferences to automatically adapt the interfaces on the digital technologies they encounter, anywhere and anytime; and a resource for developers (mainstream and assistive technology) providing the information and tools required to develop, disseminate, and support new access solutions more simply, more quickly, and at lower cost.