Automating Student Management System Using ChatBot and RPA Technology

Abstract

These Robotic Process Automation (RPA) is a technology that is being increasingly used as a tool that allows users to automate, manage, analyze and update existing databases efficiently and without any error. This paper highlights how RPA is being used to integrate repetitive tasks within an ERP system and automate many of the processes that exist when managing a Student Management System. The solution is designed in a way that allows students, Faculty and Group Admin to access records and databases from a platform free web-based solution - using both desktops and mobile phones. It allows Faculty and Admin to post Student related notifications, post and assign assignments, class schedules, examination dates, amongst many others both singularly for an individual student as well as a group of students. A ChatBot Module has also been integrated within the solution that allows users to retrieve important information using a GUI.