Abstract
AbstractEvaluating readiness of individual public agencies to execute specific e-Government programs and directives is a key ingredient for wider e-Government deployment and success. This article describes how the e-Government Maturity Model (eGov-MM) identifies specific areas in which public agencies should focus improvement efforts. eGov-MM is a capability maturity model, that identifies capability levels for each critical variable and Key Domain Areas, proposes a synthetic maturity level for institutions, and automatically generates the roadmap for each evaluated public agency. In this article, the automatic generation of the proposed roadmap is detailed.Keywordse-governmentroadmapcapabilitymaturity model
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