Abstract
Abstract. The aim of the research was to investigate the reporting behavior of commercial pilots and explore whether flight crew trust organizational just culture as a functioning and integral part of an airline’s safety management system. In pursuit of this aim, 270 Australian-based pilots completed a series of behavioral questions focusing on past reporting behaviors. The results revealed that 54% of the participants lacked confidence in their organization’s just culture, and as a result failed to report safety information or selectively reported safety information. The main reason for this under-reporting was ‘fear of reprisal’ from their employer. The results suggest organizations need to work on improving trust in their just culture environment.
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