Abstract

Augmented Reality (AR) visualization capabilities can impact on maintenance. From enhancing performance to retrieving feedback, AR can close the information loop between maintenance information systems and the operations supported. Though, the design of AR applications is not aligned with current information systems, which prevents maintenance information to be used and improved properly.In this paper, industrial collaboration contributed to determine a framework for AR integration in maintenance systems. The framework describes information types, formats and interactions modes for AR to enhance efficiency improvements in maintenance of complex equipment. Semi-structured interviews and surveys with maintainers were conducted to determine the maintenance challenges and also to validate the framework proposed. Therefore, exposing future research in topics such as multimodal interaction, information contextualization and performance analysis to achieve the complete integration of AR in maintenance.

Highlights

  • The maintenance industry is facing significant challenges nowadays

  • Either when the information has to be visualised by technicians or when the information has to be acquired for performance analysis, the conclusions identified in this research led to describe the information required to support each type of maintenance processes by using Augmented Reality (AR)

  • This paper has developed an information framework to enable the integration of AR in existing maintenance systems

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Summary

Introduction

The maintenance industry is facing significant challenges nowadays. Safety and availability at minimum cost are demanding objectives, owing to the increasing complexity, longer life-cycles and geographical dispersion of the maintained equipment. The focus has turned into maintainers and the support given to them when performing their operations In this competitive context, it is a recurrent challenge for industrial maintenance to obtain and use information [1]. We present an information framework that analyses the information requirements for a complete integration of AR in industrial maintenance systems. It helps to determine the type of data and information to be acquired from and displayed in the AR systems, as well as how to relate it with existing maintenance information.

Literature Review
Industrial Challenges in Maintenance
AR Information Framework for Maintenance
Expert surveys
Discussion
Conclusions and future work

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