Abstract

Augmented Reality (AR) is a versatile tool for enriching the real world with digital content. By presenting information virtually on head-mounted devices, the user can perform different tasks hands-free. Despite the benefits of AR, this kind of information representation is a niche application in the production industry. It is not yet clear, whether the reasons are about the available AR technology or about level of acceptance by the user. The aim of the presented paper is to investigate the potential of AR in production applications. Three different use-cases generated data regarding the acceptance of the user by applying different types of AR support, influence of different AR hardware, and the potential of AR support in different production-related disciplines (manufacture, assembly, and maintenance). The study revealed that the impact of AR increased with the required time for the task. In addition, benefit of AR was related to the technological skills of the user. However, AR seems to enable a better task time planning which is reflected by the smaller standard deviations of required time in all settings.

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