AUDIT OF MARKETING RISKS BY MEANS OF INFORMATION TECHNOLOGIES

Abstract

The article is devoted to the issues of audit of marketing risks by means of information technologies. It is noted that current trends in economic development have led to more frequent vulnerability of enterprises to risks. Therefore, it becomes relevant to study its marketing environment and identify and predict marketing risks. The completeness, accuracy and timelines of such an analysis plays a decisive role in management decisions. It is shown that at the present stage the role of marketing audit in anticipating, assessing and preventing marketing risks is increasing. It is emphasized that the company should perceive risk as a strategic factor in the effectiveness of management, which requires a comprehensive approach to the most objective forecasting of future risks, rather than responding to them in fact. It is indicated that the main marketing risks are unclaimed products, the risk of inefficiency of the pricing policy of the enterprise, the risk of non-compliance of product quality with consumer requirements, the risk of inefficiency of the sales system at the enterprise. Emphasis is placed on risk factors that need to be analyzed in the audit of marketing risks. The criteria of marketing risk audit are considered. The process of audit management of marketing risks of the enterprise is investigated and the stages of it’s carrying out are substantiated.It is emphasized that an important means of conducting an audit of marketing risks is information technology, the integration of which into marketing research helps to optimize management processes and increase marketing opportunities. It is substantiated that with the help of information technology the access of audit specialists to the data and knowledge bases necessary for the analysis, as well as for the implementation of economic and mathematical models, without which it is impossible to imagine a modern marketing audit. It is stated that information technologies have also become a key means of communication, information transfer, holding operational business meetings and conferences.