Abstract

Multidisciplinary clinics are busy and may not provide an ideal environment for conveying information to patients. In an attempt to overcome this problem we have used a dual headed audiocassette tape recorder to tape consultations. Although first suggested as long ago as 1977 by Butt,1 and investigated by several others in clinical settings,2–4 none seem to have focused on head and neck oncology clinics. The tape machine used in our clinic is the Uher double tape model obtained from Business Dictation (Oxted, Surrey, UK) (Fig. 1). From a legal point of view it is tamper-proof (in that the recording cannot be altered unless both tapes are inserted into the machine) and for this reason it is used widely during interviews by police. One tape is given to the patient; the other is stored in the medical records. The audio taping facility has been in use in our clinic for nearly 2 years, and over 130 patients have had their consultations taped.

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