Abstract
The present study is to investigate the various factors that are affecting high attrition rate in hospitality industry. The type of research employed for the present study was descriptive and survey method approach. The data were collected on both primary and secondary sources from Country inn & Suites hotel and resorts, Sahibabad. A study conducted by an industry chamber located in New Delhi reveals that the attrition rate in the hospitality industry in India is set to double to nearly 50 per cent by 2010, up from the earlier 25 per cent growing at an alarming rate of 10 per cent per annum. Country inn & Suites hotel and resorts, Sahibabad is currently facing attrition at an alarming rate of 7.1 % where 5% is considered to be average and 2-3 % is considered good. The Primary data comprises of questionnaire and interview method undertaken to collect the data from the employees and the secondary data was picked up from the company records of attrition during past 6 months from December 2010 to May 2011, which contributes to a total of 202 separating employees. The total 30 sample was collected through purposive sampling technique as primary data. The result was showed that the lack in salary, compensation, better opportunities and departmental issues were the major reasons behind the problem of attrition in the company.
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