Abstract

The aim of this study was to determine patients’ perceptions of antibiotic therapy and the doctor's skill in the management of ambulatory respiratory tract infections. Standardized face-to-face interviews were used with more than 3000 randomized patients or parents from four European countries. Attitudinal dimensions relating to their doctor identified four patient types: Involved (30%), Deferent (23%), Ignored (13%) and Critical (17%). Involved and Deferent patients were the most satisfied by the information received from their doctor (43%/39% compared with 17%/16% for Ignored/Critical, respectively, P<0.01). They also scored more highly on the accurate use of antibiotics, with 80%/80% vs. 38%/62%, respectively ( P<0.01), understanding dosing intervals and 77%/77% vs. 36%/60% ( P<0.01), understanding the course length. Involved and Deferent patients showed better compliant behaviour, with 91% of both groups vs. 86% of the Ignored and Critical claiming to have taken every dose ( P<0.001) and 92%/87% vs. 84%/85% claiming to have finished the course ( P<0.001 for Involved only). Involved and Deferent patients were less prone to save part of a course of antibiotics than the Ignored and Critical (46%/41% vs. 20%/31%, P<0.001), and they perceived the antibiotics prescribed to be more effective (36%/31% vs. 21%/15%, P<0.001). By analysing patient perceptions, this study identifies an important mirror effect, whereby a more sympathetic attitude from the doctor should increase the patient's involvement in disease management, for a more appropriate use of antibiotics in common infections.

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