Abstract
Businesses today specialize in their core competencies and outsource their other operations due to the emerging perception of competition brought on by the large-scale similarity of production, the quick spread of technology and information systems, and the disappearance of international borders. One of the most common fields of outsourcing activity is Third Party Logistics (3PL) service, and the Organizational Performance elements of 3PL service providers are listed as Service Quality, Relationship Management and Organizational Effectiveness. This research aims to examine the Organizational Performance criteria of the 3PL providers serving the production enterprises and to evaluate the relationship structure between the mean and standard deviation values of the statements in the survey. The empirical results obtained from frequency, regression and standard deviation analyses show that Guanxi, Reliability, Assurance, and Trust positively affect Organizational Effectiveness. However, only Trust has a positive and statistically significant impact on Service Quality
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.