Attitude of employees towards emerging technologies used in intralogistics

Abstract

Efficient logistic processes have become a cornerstone of modern economy. Solutions applied in intralogistics integrate trends prevailing in various areas of modern socio-economic life. Automation is one of them. This paper examines opinions of warehouse workers on selected technological solutions, especially in the area of automation, implemented in warehouses of manufacturing companies. Apart from the general attitude of warehouse workers to automation of warehousing processes and identification of warehouse zones where automation can bring the most benefits, their willingness to work in a warehouse where state-of-the-art technology is used has been examined. The study uses the questionnaire survey method. The study sample includes warehouse workers and individuals with experience in the handling of warehousing processes in manufacturing companies. It follows from the study that warehouse staff members have a moderately positive attitude towards automation. Many modern technological solutions are expected to provide support rather than pose a threat to the jobs. Nonetheless, the respondents are aware of related challenges and are able to identify concerns with reference to some of the solutions. The outcomes of this study may support management staff in decision-making concerning the implementation of new technological solutions.