Abstract

To achieve the objective of a high quality search within the shortest possible time, the successful search professional needs, next to his technical and tool knowledge, an attitude, focussed on constant introspection, critical thinking, continuous learning and creative problem solving.A search process is proposed, which lays out the framework for the decisions faced during a search. At the lower level, at the decision points, the behaviour, or attitude, influences the quality and the timeliness of the search. At the higher level, after each search, one takes the adequate decisions to improve in the future, again a matter of attitude.In essence, it is the appropriate behaviour at the decision points which defines the good attitude of the search professional delivering good results and improving them in the future. With this appropriate attitude one will incidentally also improve the necessary skills and knowledge.

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