Attention to vulnerable people in the First Constitutional and Social Transitory Chamber of the Supreme Court of the Republic in Lima

Abstract

Object of study: The objective of the research was to explain how vulnerable people are treated in the First Constitutional and Social Transitory Court of the Supreme Court of the Republic, in Lima; that is, how is the preferential treatment of people in vulnerable situations: people over 75 years of age, the disabled and others. Methodology: A descriptive qualitative methodology was used, which allowed us to understand the way in which the fourteen participants in this research appreciated the phenomena or events through the understanding of the main aspects of the phenomena, of the facts under observation or of the relationships established by the subjects. This research will provide a service to jurisdictional operators and citizens seeking fast and efficient jurisdictional protection; optimizing and improving the attention of the community in the judicial processes that reach this institution, based on conceptual formulations and implementation measures related to this problem. Main results: The results show us that the attention to vulnerable persons in the First Supreme Court is inadequate due to the existing procedural overload; that is, it is not prompt, which affects compliance with the deadlines established in the legal regulations in force, of the controversies of the administrative process and will contribute to the modernization of the mentioned judicial body in order to provide a better service to its users. Theoretical contributions: Rights must be complemented by political and social rights that allow the needs of the most vulnerable to be met, alleviating their suffering and providing them with opportunities for progress. To safeguard the vulnerable, bioethics must be considered in public policies by standardizing their care practices.