Abstract
Asynchronous transfer mode (ATM) technology is being touted as a “silver bullet” solution that will enable a host of new and advanced multimedia services seamlessly across both local and wide area networks. While it appears likely that ATM will have a genuine impact on the future of business communications, a major hurdle that needs to be overcome before this happens lies with the semantic gap that exists between the ATM technology development and marketing community and the prospective customer base which stands to benefit from the technology. The work described in this paper represents our attempt to help close this gap through an examination of the kinds of multimedia business applications we believe ATM technology will provide its end users. We describe sample demonstration applications developed at GTE Laboratories that help to explain how ATM can impact business communications from the desktop. A further theme of the work described concerns our efforts to take best advantage of key features of ATM to assist ongoing investigation of multimedia application concepts and their implementation.
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