Abstract
With the help of an automated teller machine (ATM), customers can conduct banking transactions without having to speak with bank employees directly. Every account holder must have a distinctive ID card for each individual account with a distinctive pin in order to do this. Whatever the unfortunate circumstance, using this ATM service is not allowed in the absence of this card. Aim is to suggest a better feature to speed up the cash withdrawal process from ATMs. In India, there are some rural areas where people don’t know how ATM works. Also, some aged people and young boys and girls also don’t know how ATM works. Anxiety to use a machine and unnecessary fear of leakage of personal information like ATM Pin may be some reasons .There is no change required to the current system. The customer satisfaction could increase as a result of this research, which will speed up cash withdrawals. KEYWORDS ATM, Digitalization, Icon, OTP ,PIN.
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