Abstract
SummaryWhat do distance learners expect regarding library reference service? Will they respond to a personalized customer service offered by a librarian in an online course? Is there a place for this type of interaction in online courses? Data was collected in several online courses that included results of a survey of distance learners, discussion board interaction, and individual e-mail comments and questions from students to the librarian.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
