Abstract
AbstractAT&T's experience in making telework an essential part of its organizational strategy can serve as a model for other knowledge‐based companies looking for new sources of competitive advantage. The promises of telework—reduced real estate costs, productivity gains, higher employee satisfaction and retention—have materialized as measurable returns for AT&T. Hurricane Katrina provided just the latest evidence of another important telework contribution, business continuity, with sizable benefits for the company, its customers, and its employees. © 2006 Wiley Periodicals, Inc.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
