Abstract
<p class="3">Quality Assurance (QA) concepts and applications in Higher Education (HE) emerge from evolving meanings related to HE’s dynamic relationship with social, economic, cultural, and technological developments. The latter has been redefined by the growth spurred by the forms distance and online education acquired during the last decades. Creating a roadmap with clearly articulated meanings of quality and consistent key actions fills a need for the involved communities to reground the research, policy-making, and the related discourse. Our current work consists of a thorough meta-analysis on all available research in every identified pertinent field. It is a qualitative review of the concepts, definitions, and approaches about quality in general, but also specifically, in e-learning in HE, as they have globally appeared in peer-reviewed journals, government reports, and web pages. As we left no stone unturned in enquiring regarding the meanings, uses, evolution, and applicability of the revealed variables it is our hope that the roadmap we provide here will guide future research and support policy-making in the field. The present study is part of the research project<em> e-learning Quality Assurance Design Standards in Higher Education</em> (e-QADeSHE), which was funded by Laureate International Universities as the winning research project for the <em>International David Wilson Award for Excellence in Teaching and Learning</em> (2015 edition).</p>
Highlights
During the last decades, educational systems, in Higher Education (HE), have been almost redefined
We argue that venturing into the delimitation of quality in Distance Education and quality in Online Education are an essential aspect of such endeavor
The results indicate the formation of quality mentality as the most important factor, albeit difficult for such process to initialize in a controled fashion
Summary
Educational systems, in Higher Education (HE), have been almost redefined. The worldwide available approaches and standards for e-learning quality management, assurance, and evaluation, are based on different methodologies, prime diverge dimensions, and contribute in various ways to the quality of a fully integrated service (European Distance and e-learning Netwrok-EDEN, 2003).
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