Abstract

The study explored the association between the use of Internet services and quality of life in Taiwan. The use of broadband, wireless, and mobile Internet is found to be positively correlated with the people’s overall quality of life. The more the Internet services of e-Government are used, the higher the satisfaction with social-economic status and social competence. People using more Internet services in their daily activities also have higher self-esteem and less psychological pressures. However, people who deeply rely on Internet services for e-Business such as online shopping or ticket booking have lower satisfaction with community support.

Highlights

  • The Internet has a significant influence on the quality of life, including social, leisure, economic, and community well-being (Israel, 2000; Chairncross, 1997; DiMaggio et al.; Sirgy et al.) The computer and the Internet influence the people’s psychological make-up

  • The results showed that 20.08% of respondents have never used any of the 26 Internet services; 24.41% have used less than four Internet services; 27.21% have used five to nine Internet services; 19.98% have used 10 to15 Internet services, and only 8.32% have used more than 16 Internet services

  • The total Internet services usage is slightly correlated with the overall quality of life

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Summary

Introduction

The Internet has a significant influence on the quality of life, including social, leisure, economic, and community well-being (Israel, 2000; Chairncross, 1997; DiMaggio et al.; Sirgy et al.) The computer and the Internet influence the people’s psychological make-up. The Internet is often used to while away time, taking people’s minds off their loneliness and improving their self-confidence. Perceived Internet influence was found to increase with age (Ebeling-Witte et al, 2007). Older adults who use the Internet are less lonely, less depressed, and have more positive attitude toward computers, and are more confident than non-Internet users (White et al.,2002). The Internet and email are excellent sources of support and enjoyment, resulting in improved quality of life for older homebound adults (Nahm and Resnick, 2001). Family alienation and pathological Internet use are positively correlated among

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