Abstract

BackgroundThe success of behavioral interventions and policies designed to reduce the impact of the COVID-19 pandemic depends on how well individuals are informed about both the consequences of infection and the steps that should be taken to reduce the impact of the disease.ObjectiveThe aim of this study was to investigate associations between public knowledge about COVID-19, adherence to social distancing, and public trust in government information sources (eg, the US Centers for Disease Control and Prevention), private sources (eg, FOX and CNN), and social networks (eg, Facebook and Twitter) to inform future policies related to critical information distribution.MethodsWe conducted a cross-sectional survey (N=1243) between April 10 and 14, 2020. Data collection was stratified by US region and other demographics to ensure representativeness of the sample.ResultsGovernment information sources were the most trusted among the public. However, we observed trends in the data that suggested variations in trust by age and gender. White and older populations generally expressed higher trust in government sources, while non-White and younger populations expressed higher trust in private sources (eg, CNN) and social networks (eg, Twitter). Trust in government sources was positively associated with accurate knowledge about COVID-19 and adherence to social distancing. However, trust in private sources (eg, FOX and CNN) was negatively associated with knowledge about COVID-19. Similarly, trust in social networks (eg, Facebook and Twitter) was negatively associated with both knowledge and adherence to social distancing.ConclusionsDuring pandemics such as the COVID-19 outbreak, policy makers should carefully consider the quality of information disseminated through private sources and social networks. Furthermore, when disseminating urgent health information, a variety of information sources should be used to ensure that diverse populations have timely access to critical knowledge.

Highlights

  • An unusual virus outbreak was documented in Wuhan, China in December 2019 [1]

  • Trust in social networks was negatively associated with both knowledge and adherence to social distancing. During pandemics such as the COVID-19 outbreak, policy makers should carefully consider the quality of information disseminated through private sources and social networks

  • In a cross-sectional survey, we explored which information sources the public trusted with regard to health information and how the trust in specific sources was associated with accurate knowledge about COVID-19 and adherence to recommended social distancing behaviors

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Summary

Introduction

An unusual virus outbreak was documented in Wuhan, China in December 2019 [1]. By mid-March 2020, the World Health Organization (WHO) declared the COVID-19 outbreak to be a worldwide pandemic [1]. Public places, including bars, restaurants, and playgrounds, were closed, and public events such as concerts and sports tournaments were canceled. The purpose of these restrictions was to save lives and avoid overburdening the health care system [7]. Adherence depends on how well-informed people are about both the consequences of infection [9,10] and the steps that should be taken to prevent virus spread [11]. The success of behavioral interventions and policies designed to reduce the impact of the COVID-19 pandemic depends on how well individuals are informed about both the consequences of infection and the steps that should be taken to reduce the impact of the disease

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