Abstract
Technological developments greatly influence the increasing disruption to the system and system used by the user. Therefore, it is necessary to see how optimal the system is being used by an organization. The Regional Revenue Management Unit (UPPD) of Salatiga City is also inseparable from the development of information technology. By using several information systems, they try to keep up one of the technological developments by using the Asset Management Information System (SIMASET) based website for data collection of goods in and out of the UPPD Salatiga City. In this study using the IT Balanced Scorecard method as a planning solution in terms of performance measurement and monitoring the realization of the value or business benefits and benefits of Information Technology which the IT Balanced Scorecard has four perspectives namely Company Contribution Perspective, User Orientation Perspective, Improvement Perspective Operations and Future Orientation Perspectives. Results and discussion of the 4 Perspectives on Balanced IT Scorecard in this study, it is expected that the User Orientation Perspective and the Future Perspective is doing some improvement because in the User Orientation Perspective the system used often has errors and is quite convoluted in use, the Future Orientation Perspective is almost the same as the User Orientation Perspective, where the quality of the new system still needs to be improved again.
Highlights
they want a technology that can help improve the performance of the organization or company
of Salatiga City is also inseparable from the development of information technology
it is expected that the User Orientation Perspective
Summary
Tidak dapat dihindari lagi pada saat ini merupakan era dimana teknologi sangat berperan dan mengeluarkan banyak ide baru dalam segala bidang. Namun teknologi informasi juga memerlukan penyesuaian oleh sebuah organisasi atau perusahaan untuk mendukung didalam sebuah organisasi atau perusahaan tersebut, sumber daya yang digunakan dengan tepat dan bertanggung jawab serta risiko dikelola dengan tepat. Tujuan IT Balanced Scorecard adalah memungkinkan pada pengguna untuk menyesuaikan perencanaan dan aktivitas-aktivitas sistem informasi dengan tujuan dan kebutuhan p-ISSN: 2656-5935 http://journal-isi.org/index.php/isi e-ISSN: 2656-4882 organisasi, menyesuaikan usaha pegawai dengan tujuan sistem informasi, menyediakan pengukuran untuk mengevaluasi efektivitas organisasi sistem informasi, mendorong dan mempertahankan kinerja system informasi yang semakin meningkat, dan pencapaian hasil yang seimbang di antara kelompok Stakeholder. Penggunaan Framework IT Balanced Scorecard dalam mengevaluasi sistem di organisasi atau perusahaan merupakan salah satu dari banyak cara untuk menyesuaikan teknologi informasi tersebut. Untuk perumusan masalah dalam tugas akhir ini agar dapat mengetahui bagaimana penerapan sistem informasi di organisasi atau perusahaan serta dagaimana evaluasi kinerja sistem menggunakan framework IT Balanced Scorecard [5]
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