Assessment on the Operation and Strategy amidst the Covid-19 Pandemic: Case of National Power Corporation (NAPOCOR)

Abstract

The Covid-19 pandemic brought enormous challenges in the business operations of the world. With these, the National Power Corporation (NPC) range of services around the Philippine archipelago faced enormous challenges. In this study, the assessment of the strategy in the operations of the National Power Corporation (NPC) to the procurement division of the institution was considered. To discuss the result of this study, a descriptive research was used. The respondents were chosen using random sampling technique. The respondents typically carried the title of Division Manager, Engineer I, Engineer II, Admin Services, Information Assistant, and Logistics Management Officer. The survey questionnaires measure the capability and support of the company considering the Covid-19 pandemic situation. The survey questionnaires were encoded and distributed electronically using Google Forms. In addition to this, follow-up interviews were also made to the randomly selected employees and clientele of the Procurement Division of the NPC. After conducting survey and follow-up interviews, the results clearly shows that it is possible for the key personnel of the Procurement Division to conduct, continue, and deliver its mandates, functions, duties and responsibilities using an alternative work arrangement such as a work-from-home scheme and it made the department operational. The findings on the support of the company also show positive results. It indicates that the company’s strategy during the pandemic is noticeable and well-implemented. The new structure developed by the company according to the respondents can also be used even after the pandemic.