Assessment of the sustainability of community-managed water supply services in Ghana

Abstract

The study assessed the sustainability of community-managed water supply services drawing empirical evidence from a small town water supply system in Ghana. The study followed a fully quantitative research approach. Data were collected from 387 respondents who were almost all public standpipe users (98.45%) using a structured survey questionnaire. Descriptive statistics were reported, and MACBETH was the method of analysis. The study revealed that quality drinking water and reliability are the most important criteria in the opinion of survey respondents for small town water supply system. Building on this empirical understanding, the differences in importance that respondents attributed to each of these criteria were measured, and, for example, implementation of policies and public disclosure was their lowest priority. The results revealed that survey respondents believe that all criteria are currently within a range that indicates a sustainable water supply system. The paper recommend among other things that management of community-managed water supply system should be well positioned to ensure continuous water quality testing while designing drinking water quality improvement plans.