Assessment of the effect of IT infrastructure on the relationship between knowledge sharing and technological innovation capability: survey in multinational companies

Abstract

ABSTRACT This article aims to analyse the contribution of Information Technology (IT) infrastructure responsiveness in the initiative of using knowledge sharing to enhance the technological innovation capability of industrial companies. The research uses a sample of 90 multinational companies, and structural equation modelling to assess the hypotheses. The results show that initiatives to encourage knowledge sharing positively impact the technological innovation capability. Additionally, the research presents empirical evidence that the responsiveness of the IT infrastructure can induce knowledge sharing as a factor in expanding the technological innovation capability. Understanding how knowledge sharing can enhance technological innovation capability can help organisational theorists predict behaviours based on this innovative capability. Additionally, this understanding may expose mechanisms that enhance the effects of this sharing. This research contributes to the insertion of new views on studies involving the effects that IT responsiveness can exert on the technological innovation capability of companies.